Napleton's Lincoln in Glenview has an excellent opportunity for a BDC Manager to join our team.  

The BDC Manager contributes to the success of the dealership by supporting the sales department through the activities of the call center.  Commission based position that will highlight the effectiveness of setting appointments for our sales team.

Job Duties and skills:

  • Back ground in sales is a must.
  • Supports business by meeting goals established by dealership management by providing the customer with excellent service and responsive follow up.
  • Responsible for responding to all incoming and outgoing phone calls, emails, and other leads on a daily basis during regular business hours.
  • Follows up on all leads with sales managers on a daily basis.
  • Able to communicate persuasively with customers to set and confirm appointments for sales department.
  • Proficient in Microsoft Office and will be required to have ongoing training to use the most up to date technologies in the industry.
  • Reviews website on a weekly basis and communicates any required revisions to the appropriate departmental manager.
  • Writes content for social media and blogging.
  • Uses dealership computer software daily to satisfy job requirements.
  • Other duties, as assigned.

Make an Inquiry


Napleton Lincoln

1610 Waukegan Rd.
Directions Glenview, IL 60025

  • Sales: 847-825-0770
  • Service & Parts: 847-825-0770